Delivery Information
Delivery Information
At VERMAC, we strive to ensure that your order is delivered promptly and efficiently. Below is an overview of our delivery process, options, and policies.
1. Shipping Methods
We offer a variety of shipping methods to suit your needs:
Standard Shipping: Estimated delivery within 5-7 business days.
Express Shipping: Estimated delivery within 2-3 business days.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery location. The total shipping cost will be displayed at checkout before you confirm your order.
3. Delivery Timeframes
Delivery times are estimates and begin from the date of shipping, not the date of order. While we make every effort to meet the estimated delivery times, delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues.
Domestic Deliveries: Typically take between 2-7 business days depending on the shipping method and location.
International Deliveries: Typically take between 7-21 business days depending on customs processing and the destination country.
4. Order Processing
Orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your delivery through our shipping partner’s website.
6. International Shipping
Currently We do not offer international shipping to outside India.
7. Shipping Restrictions
We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. If your shipping address falls under one of these categories, please contact our customer service team for alternative delivery options.
8. Missing or Delayed Deliveries
If your order has not arrived within the estimated delivery time, please contact our customer service team at [Your Contact Information]. We will work with the carrier to locate your order and provide you with an update. If your package is deemed lost, we will send a replacement or issue a refund.
9. Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong item, please contact us immediately at 9417175860 with your order number and photos of the damaged or incorrect items. We will arrange for a replacement or refund as quickly as possible.
10. Change of Delivery Address
If you need to change the delivery address after placing your order, please contact us as soon as possible at 9417175860. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.
11. Contact Us
For any questions or concerns about your delivery, please reach out to our customer service team:
M/s Vermac Tools
1382/1, Sukhram Nagar, Opp Jagraon Bridge
Ludhiana-141008 (PB)
Email: vermebelting@gmail.com
Phone: 9417175860